Commitment – a scary word for many people on all kinds of fronts. Why? Because it means that they have something to live up to. To sometimes have to put others before themselves. To promise things that they are then accountable for doing or providing. All scary stuff. It might mean doing something that we don’t really want to do but we do anyway for the ‘greater’ good.
Commitment is generally at least two parties agreeing do something for each other and being accountable for that thing.
Without commitment, people believe that they don’t really have any responsibilities or accountabilities. That they can duck out of those things or difficult decisions because they didn’t commit to them. But, of course, apart from not being fair (many don’t want to commit but expect others to do things for them…. weird how that works…), if there is a wishy-washy, ‘maybe I will, maybe I won’t’ approach then nothing will get done. Or at least not get done properly. Or on time. Or within budget. Because people weren’t committed then you’ll, at best, get a half-hearted, half-baked outcome. You won’t achieve the best possible outcome you could have achieved if you’d had, Trust, Conflict and Commitment.
Teams that Trust each other and engage in unfiltered and positive conflict are able to achieve genuine buy-in around important decisions – even when those teams initially disagree. Why is that? Because they’ve ensured that all opinions, thoughts and ideas are brought into the open for discussion and consideration. This gives confidence to the team that all avenues have been exhausted. Decisions can then be made in the knowledge that everything relevant has been considered; that all parties have been heard and that the best decision that can be made in the circumstances, has been made. Team members feel involved and able to commit themselves to the final decision and standards of performance even if, initially, they didn’t agree.
We’d love to hear from you. We’d love to hear your challenges and what approaches you may have tried, or be thinking of trying, to improve commitment and decision making and to bring the wisdom and creativity of all employees into the business of running your business. We’d love to hear your success stories too. Email us on email@example.com or tweet us @ and share your stories with us. Go on. You know you want to.