I was working in my capacity as a leadership coach this week, with a client this week who runs a lovely and successful small business. He is approaching retirement (or rather he would like to retire soon) but can’t see how he is going to do it. He definitely wants to step back at least partially from the business in the very near future – but currently has no confidence that he would be able to do so. And therefore the prospect of ultimately being able to sell the business looked to him like a pipe dream…..at the moment. Continue reading Leadership Tips – Exit Stage Left….
You’re probably thinking – “Actually, I think You’re the Mad one Julie – what are you talking about?”
Well what I am talking about is something that was very topical when I was talking at a leadership event for middle managers, and one of them asked me what he should do about HIS manager. The conversation went along the lines of – we get more done when he is not here as he is always interfering and criticising and yelling at people when he is here and everyone is frightened to do anything.
Well, that manager was clearly M.A.D. – he was Making A Difference. But not in a good way.
So let me ask you this – are YOU making a difference or would it not matter if you weren’t there? And if you ARE making a difference – is it the sort of difference you want or intend to make. Leadership comes in many shapes and sizes and from many backgrounds. As such leaders can have different problems.
For example – if you are a forward thinking, visionary, bigger picture leader – the charismatic inspirational type, then very often your main problem may be that you expect the highest (ie YOUR) level of competence from everyone, and therefore perhaps don’t spend enough time ensuring people actually know what they are supposed to do.
Assuming a greater level of competence than actually exists is a very common leadership problem and therefore the delegation you think you are doing is actually dumping. You are dumping tasks on people they are not skilled enough or confident enough to produce at the level you are expecting.
Alternatively, if you are a massive people person and care deeply about each individual on your team, you may be smothering them with too much love and NOT delegating because you think it would be kinder to not overload them, and do it yourself.
You can see all the minefields that can occur when we are ‘trying to make a difference’.
If you want to create a difference that actually makes a (positive) difference on your team then you need just 6 things. And rather than me detail them here – why don’t you join me for half an hour tonight – Thursday the 31st March 2016 – on my free webinar “Just 6 Things” – where I will be sharing the only 6 things you ever need to know about being a successful leader, making a difference and transforming your teams performance. Register here
For more on leadership see my blog – What Are You Most Frightened Of?
Are you a professional in a leadership position? If you are, it may have taken you 5 or 10 years to become an amazing expert in your field. You might well be the ‘Go To’ person in your field, or at least in your company.
But I often find, especially with my clients who are professionals in a NEW position of leadership, that there is a gap.
There is a gap in either confidence or knowledge. Not in your area of skill you understand. No – technically you ARE the expert. No, the gap is in confidence or knowledge (or often both) around leadership.
Do you find there are team members who are not as expert as you and you find yourself wishing they could just get on with it and do what you can do, and you are not sure why they can’t? Perhaps you have been a member of a team that just seemed a bit disjointed? You knew the team had the skills to do a much better job but for some reason, they just never quite hit the mark?
Well there are some key principles of leadership which can be learned which will help you to turn unproductive team members into high performers.
You can learn the principle of this in about 10 minutes, on my “Just 6 Things” webinar on Thurs 31 March at 7.30pm. Just click this link to register and learn the leadership secrets to transforming your teams performance.
For more on leadership see last weeks blog – Do You Know Who You Are?
Have you ever found yourself putting up with behaviour that you really shouldn’t have put up with? You know the people I mean. I call them ‘mood hoovers’ – because they suck up all the positive energy in a room and spit out negativity dust.
It’s really damaging isn’t it? Either the situation gradually gets worse until you reach a point when it feels as if it has gone too far for you to be able to change it, or perhaps you ended up snapping at or screaming at that person and then YOU end up looking like the bad guy.
Don’t you just wish for a Big Trap Door, that you could open up and just nudge someone into? It’s why ‘Room 101’ got instant popularity on the Graham Norton Show.
However, maybe the reason why we are putting up with the bad behaviour is because we never made it clear in the first place what the expectations are. Often it goes back further than that. Many times, the culture of a company is not given the top priority it should have when hiring staff. Most people hire off a job spec, but the reason most people leave or get sacked from companies is NOT because they cannot do the job. As my good friend and recruitment coach Carole Fossey will confirm, most people who leave companies CAN do the job, they just don’t fit in.
And that’s YOUR fault.
If you haven’t identified and communicated the culture of your team / company – right from before day 1, and continued to communicate what is and isn’t acceptable, then perhaps it is time you started!
You also need to be aware of the impact YOU are having and be a big enough person to take constructive feedback that maybe it is YOU that is the “mood hoover.”
If you think you have someone on your team like this and you want some new ideas about how to deal with them then click here for free information on How to Get Your Teams To Do Anything You Want – And Still Have a Smile on Their Face.
PS – If you, like most people, have a fear of public speaking and know you need to get better at speaking up for your business – join me on March 18th for my Speak Up event where you will learn to Present With Power and Inspire Your Audience – details are here.
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Do you remember Tommy Cooper – the bumbling, hapless ‘magician’ who often got his tricks wrong but occasionally pulled them off in spectacular fashion. His persona was developed by accident – his first attempt at giving a magic show was a disaster – everything went wrong but the audience loved it. And the line – Not Like That – Like This, became his trademark. It was funny because it meant nothing. It was not specific and did not explain what ‘this’ or ‘that’ were.
And – it occurs to me – that is like a lot of management and leadership communication. Communication is one aspect of leadership that – arguably – the best 6 leaders of all time, have in spades. Let’s look at them:-
6. Adolf Hitler. Well – there is no doubt that he was evil incorporated, however, his communication skills were amazing. He was able to use his way with words to paint a picture of what the future of Germany could be like in order to rise through the ranks and take control. He used 2 techniques in particular – he addressed individuals as a group – because he understood the power of peer pressure and feeling part of something; and he stuck to a few simple themes and repeated them until every person in Germany understood the message and the vision.
5. Abraham Lincoln. Arguably one of the greatest communicators of modern history used one of the tactics above and 2 others. He always kept his messages simple. He also spent more time thinking about his audience than himself. And he was a great story teller.
4. Martin Luther King. King also used simple and repeated messages “I had a dream”. The other big components of Kings communications were authenticity and conviction. He knew that you have to be you, and you have to convince yourself before you can convince anyone else.
3. Winston Churchill. Churchill was a massively accomplished statesman, historian and writer. But it is for his speeches he is always remembered. Churchill certainly used simple messages, knew his audience and spoke with huge conviction. He also realised that you need to make sure that your communications have a well defined purpose, have a well defined objective.
2. Mahatma Ghandi. Gandhi was a great communicator. More than any one else, he recognized that communication is the most effective tool to shape opinion and mobilize popular support. His message was always authenticity. Be yourself. Gandhi was also probably the greatest journalist of all time, he was a journalist 20 years before he was a freedom fighter.
1. Jesus of Nazareth. Clearly this one man was responsible for the biggest religion in the world today with over 2.1 billion followers. Jesus certainly used simple messages; he was authentic; he knew his audience and their pains, hopes, fears; he was clearly a great story teller and he used one other powerful technique for communicating – he asked great questions and allowed his audience to provide their own answers.
So – as you can see, there are many commonalities between the greatest leaders of all time around the subject of communication.
However, there is more to being a great leader than communication. Things don’t just happen by magic. And if all the leaders mentioned above, and many others too – have similarities would it stand to reason that there must be a system?
Absolutely. Great leaderships skills might come naturally to some – but they are not supernatural.
Well, I am not going to reveal the magic trick here, but I tell you what IS magic – you can still come along and find out the big reveal on December 9th at my People Power For Profits Workshop – where I WILL be revealing the magic and the system behind great leadership. Click here for more details of how you can have fun and learn the magic.
And what is even more magic is you can still get in on the half price offer. Read the ‘event description’ box for more details once you have clicked the link.
I was at a networking event this morning and it reminded me of the importance of speaking as a business owner, or leader in your business. The reason this was particularly relevant today you see, is that I have a really sore throat and therefore couldn’t really speak – and actually I was really thankful that I was not ‘speaking’ at the event.
The thing is – as a business owner or business leader, the ability to speak is one of the most important skills you need to develop. It is essential. You may need to present to the board, you possibly may be asked to speak at conferences or networking events, or to the media – you will almost certainly have to speak to clients and to your team if nothing else.
Nothing reduces credibility more in a “Leader” than an inability to confidently and relevantly speak in public. Conversely – if you have well developed public speaking skills it can give you enormous ‘street cred’ with your team and instil confidence in clients, partners and influencers alike. It’s great for your career if employed and your brand if a business owner.
However – it is a skill that few possess.
Statistics estimate that 75% of the population has a fear of public speaking and experience physical discomfort at the thought, with some people going to great lengths to avoid it. It is so common there is actually a name for it – Glossophobia.
Well, I have decided to help! I will be running a public speaking workshop in the New Year and if you would be so kind – could you click here and fill in just 4 questions about public speaking for me. It would really help.