Leadership – It’s All About You

One thing I constantly hear when consulting with business owners and business leaders, is that they are having problems with their staff. The job would be so much easier if they had the right staff, or their staff weren’t so lazy/unreliable/poor at

time keeping. Things would be better if only they could think for themselves / take responsibility / step up to the mark.

Sometimes it seems like when you thought you were making life easier by hiring someone to take some of the load – that you have just made your life harder by taking someone on that you then have to spoon feed. Often it seems quicker to just do it yourself rather than wait for them to do it……wrong.

Well – I understand all of that. I really do.

But here’s the thing.

You can almost never (and especially in a small business) hire someone to take some of the load off you without it costing you time and money. Initially.

You have to see the bigger – in this case – longer term – picture. And you have to first

understand yourself, and lead yourself.

Quite often what I see in small business and large alike, is that people hire “mini-me’s”.

The tendency is in a small business to hire someone you like – which is a good idea. In a small business it is a really good idea to make sure you like the people you work with. Life is too short….!!.

However, if what you really need help with is putting processes in place because you are great at sales and hopeless at process, and you hire another you, then you will have twice as many sales and still no process.

Or vice versa (probably worse), great systems and no customers!

So the first thing you need to do is sit down with yourself and figure out what you really need.

Then hire the right person.

Easy to say – harder to do – but let me know if you need a hand with that!

Assuming you have now managed to hire the right person with the right skill set AND culture fit, the next thing you need to do is make time to train them. Yes, they may be the

expert at Systems that you are NOT, however, they don’t know you. And they don’t now your company.

Whatever their skill level you can’t just abdicate all responsibility for their job to them on day one. You have to make time to discuss your expectations, and you have to have input – at least initially into what they are doing. You also have to listen to their ideas, and let them have the accountability for their role. It’s a fine line.

You must not do their job for them (otherwise what have you hired them for). Equally you can’t just give them a job description and leave them to it. It’s a balancing act.

The benefit of getting it right is that you will create more time for you to concentrate

on growing the business, and having space to breathe! Now doesn’t that sound good.

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