What Do Policemen and Museums Have in Common?
This week I have been delivering 2 days of leadership training to a fabulous group
of firearms police officers and 2 leadership sessions to a group of conservators
(some of the people who work in Museums).
On the outside they couldn’t seem more different as a bunch of people. One the
one hand you have calm and reserved and on the other – direct and outspoken.
Yet the subject matter was the same for each, because it applies to both. In
fact, it applies to anyone in any field, who needs to take the lead in any type of
circumstance.
Because leadership is not about telling people what to do (although it sometimes
involves that specific task). Leadership is about understanding how different
people deal with things. How people communicate and behave in ways that are
different and may be very different from your own.
Unless you understand these differences, it will hinder your communication and
your understanding of THEIR communication.
For example, a friend of mine has been coaching out in Dubai.
Now over there, ‘touchy feely’ is not culturally acceptable. Where a warm northerner (as my friend is) might naturally touch someone’s arm when coaching, or even put her arm around someone’s shoulder at an appropriate moment, in Dubai that is a big no-no.
If she didn’t know that, and touched someone when coaching, her message –
however relevant – would likely not be heard, as the person being coached would
be concentrating on why they were being touched, and how they were going to
deal with that, instead of on the message.
This week we were also discussing how different types of people deal with things.
How they often communicate and behave in different ways and how this can cause
either chaos or massive collaboration in a business.
And we were using a tool called DISC which is one of my favourite tools for massive
engagement, reducing conflict and increasing collaboration.
With this tool it is possible to understand things about people that can massively
help in just 7 minutes! We can find out about how we can better engage with our
teams, what motivates them, what makes them switch off and how we can adapt
to get better results. It is almost magic, but not quite.
I teach this as part of my leadership programmes and on one-off days so if you want
to improve your collaboration, and reduce the in-fighting then give me a shout to
find out more.
And if you want to know more about how Leaders use this and other simple tools
to find more time for themselves, get better results and make more money in the
process, then please join me on my online masterclass on April 3rd at 7pm.
Click here to register: https://thinkbedoleadership.lpages.co/purpose-profit-freedom -april-2019/